Unit Knowledge Guide-AURTTA021 Diagnose complex system faults CUA Units of competency ICPPRN4970 Work

Units of competency ICPPRN4970 Work with digital information ICPSUP2810 Use computer systems in the printing and graphic arts sectors ICPPRN3850 Apply software applications to digital production If you require RPL Kits with comprehensive benchmarking

Units of competency FBPCDS3002 Plan and deliver a wine tasting event FBPWIN2003 Conduct sensory evaluation of wine FBPCDS2001 Conduct a standard product tasting SITHFAB002 Provide responsible service of alcohol FBPWIN3001 Evaluate wines (advanced) * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXOSM004 Analyse performance of social media and online business tools SIRXOSM007 Manage risk to organisational reputation in an online setting SIRXOSM006 Develop and manage social media and online strategies SIRXOSM003 Use social media and online tools If you require RPL Kits with comprehensive benchmarking

configure and test internet protocol networks If you require RPL Kits with comprehensive benchmarking

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-AURTTA021 Diagnose complex system faults CUA Units of competency ICPPRN4970 WorkOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner